NovaRowCONSULTING
AI Automation

Run Your Business on Autopilot

Whether you want to save hours every week, run with a leaner team, or get your evenings back, we build AI automations that take the repetitive work off your plate.

42 hrsAverage time businesses take to respond to a web lead
7xMore likely to qualify a lead when you respond within an hour
<60 secOur missed-call text-back speed
68% to 79%Appointment attendance with text reminders vs. without

What's included

Automations that run while you work.

AI Receptionist

Never miss a call again. An AI voice receptionist answers 24/7, handles common questions, qualifies callers, books appointments, and transfers urgent calls to your team.

  • 24/7 call answering in your business's voice
  • Caller qualification + appointment booking
  • Live transfer for urgent calls
  • Call summaries sent to you and your CRM

Missed Call Text Back

Every missed call is a potential customer calling your competitor next. Our missed call text-back system fires an instant SMS the moment you miss a call — keeping the conversation alive and the lead warm until you're ready to respond.

  • Instant SMS sent within 60 seconds of missed call
  • Custom message with your brand voice
  • Two-way SMS conversation routing
  • Call log and response tracking dashboard

CRM & Lead Management

Most small businesses lose leads simply because there's no system to track them. We set up and configure a CRM tailored to your workflow — so every lead, quote, and follow-up is organized, visible, and actionable.

  • CRM setup and custom pipeline configuration
  • Lead capture form integration
  • Automated lead tagging and routing
  • Team notifications for new and hot leads

Follow-Up Automation

The fortune is in the follow-up — but most businesses stop after one attempt. We build multi-touch follow-up sequences across SMS and email that nurture leads automatically until they book or opt out.

  • 5–7 touch automated follow-up sequences
  • SMS + email multi-channel delivery
  • Behavior-triggered branching logic
  • Unsubscribe and opt-out compliance built in

Appointment Reminders

No-shows cost service businesses thousands per year. Our automated reminder system sends timely SMS and email reminders before every appointment — dramatically reducing no-shows and last-minute cancellations.

  • Automated 24hr and 1hr pre-appointment reminders
  • Two-way confirmation and rescheduling via SMS
  • Calendar sync with your booking system
  • No-show follow-up sequence

AI Chatbots & Web Chat

Your website gets visitors at 2am. Our AI-powered chat widget answers common questions, qualifies leads, and books appointments around the clock — so you wake up to booked jobs, not missed opportunities.

  • 24/7 AI-powered lead qualification
  • Instant answers to FAQs and pricing questions
  • Appointment booking directly in chat
  • Seamless handoff to human when needed

Invoice & Payment Automation

Chasing payments is exhausting and awkward. We automate your invoicing workflow — from sending the invoice the moment a job is complete to following up on overdue balances — so you get paid faster with zero manual effort.

  • Automated invoice delivery post-job completion
  • Payment reminder sequences (3, 7, 14 days)
  • Online payment link in every invoice
  • Overdue escalation workflow

Back-Office AI Automation

Hand off the repetitive work. We use AI to draft quotes, read documents, sort your inbox, and sync data between the tools you already use.

  • Quote and proposal drafting from intake forms
  • Receipts, invoices, and forms read into spreadsheets or QuickBooks
  • Inbox sorting with drafted replies for your approval
  • Plain-English weekly performance summaries

How it works

We start right away. Every build is scoped to you.

01

Workflow Audit

We map how work flows through your business today to find where time and money are being lost.

02

System Design

We design a custom automation stack built around your specific services, team size, and tools.

03

Build & Integrate

We build, test, and connect every automation to your existing phone, calendar, and CRM systems.

04

Launch & Optimize

Go live with full monitoring. We track performance and tune every sequence for maximum conversion.

One-time, monthly, or bundled. Book a free strategy call and we'll scope it.

Book a Free Strategy Call

Find Out What You Can Take Off Your Plate.

Book a free 30-minute workflow call. Tell us where your time goes, and we'll show you what AI can handle.